IBM flags Dubber tech to be “Best of Breed” in new partnership

Aussie communications tech company Dubber (ASX: DUB) has been given a global tick of approval with their call recording technology selected for IBM’s Cloud for Telecommunications network. 

The selection will see Dubber’s Unified Voice Recording solution be integrated into the IBM Cloud for Telecommunications platform which will enable calls to be recorded, transcribed and collect data for analytics. 

“IBM has assembled world-class ‘best of breed’ services to form a compelling Cloud offering for Service Providers with Dubber as a core component and the only Australian based company involved in the global offering,” said Dubber Co-Founder, James Slaney. 

“In simple terms, IBM and Dubber enable service providers to differentiate and create value from the conversations occurring on the network by making call recording and voice data as a service ubiquitous and open. All conversations can be captured in the Cloud, and converted to AI-enriched data.” 

The IBM Cloud for Telecommunications platform is a transformative service for IBM business customers which aims to create business value by lowering costs linked to other areas of a business such as compliance and service performance. 

With the rollout of 5G networks around the world, there will be changes in how call networks function which Dubber’s Unified Voice Recording is prepared for.

IBM joins more than 140 service providers around the world to use Dubber’s cloud-based call recording technology which removes the need for costly hardware or lock-in contracts. The partnership comes just two weeks after Dubber unveiled their Unified Voice Recording on the Microsoft channel which enables Microsoft Teams users to access and integrate Dubber’s software into their communications. 

Through the pandemic, the emergence of working-from-home has seen a significant increase in adoption of Dubber’s software and services for the Company to report $3.25m in revenue for the quarter ending 30 September 2020, a 51% increase on the prior corresponding period. 

DUB shares responded very well to news of the IBM integration to reach a high of $1.47 in morning trade, a rise of 13% in their previous $1.30 close.