A 2023 McKinsey report shed light on research wherein one company with 5,000 customer service agents saw its issue resolution…
As more businesses around the world seek solutions to address unreliable staff and reduce excess payroll expenses, artificial intelligence company…
Picture this scenario: you're on hold, hoping to speak with an insurance agent about a policy. It's been thirty minutes,…
In Eastern Europe and Central Asia, a significant portion of the population lives with limited access to healthcare and medication,…
Artificial Intelligence (AI) company UNITH (ASX: UNT) has ticked off a major development milestone in its 2023 Technological Roadmap with…
Cost-cutting is traditionally the vernacular of the private sector where savings ultimately lead to profit but such business acumen is…