Businesses around the world can now deploy digital humans to work for them with just a few clicks of the mouse following the public launch of interFace, a self-service offering by artificial intelligence company UNITH (ASX: UNT) as the latest product launch for their Digital Human Platform.
Designed to allow businesses to independently create, train, and deploy digital humans, interFace marks a significant shift from the previous model, which required interaction with UNITH’s developers and customer service team to customise solutions. This move is seen as an efficient way to scale the platform and adoption of their digital humans, giving more businesses easier access to AI-powered digital humans, while reducing dependency on internal resources.
The launch comes after a soft rollout to select clients in late 2023, during which UNITH gathered feedback to optimise the platform for ease of use. Now available to the broader public, including over 1,000 businesses that registered for early access, interFace offers users a free basic package and premium subscription options starting at USD $25 per month. Advanced features such as additional languages, concurrent conversations and visual customisations scale up to $2,500 per month, making the platform accessible to businesses of varying sizes and industries. The platform has already seen adoption by clients from sectors such as tech, education, and telecommunications.
One of the major benefits of interFace is that it empowers businesses to generate their own digital humans without the need for coding experience. This makes it an appealing solution for companies looking to integrate AI-powered customer service and engagement tools quickly and efficiently. Users can start with a basic package to test the functionality of digital humans, deploying them to websites with limited visual assets and watermarked content. As businesses grow more comfortable with the platform, they can easily upgrade to premium subscriptions, unlocking more advanced capabilities and usage capacity.
Scaling the Digital Human Platform via self-service is a strategic move that allows UNITH to extend its reach through B2B marketing, as well as promotion of the platform through its partner and reseller network with resellers freshly appointed in Indonesia and Australia.
As businesses increasingly look to streamline operations and improve customer experiences, AI-powered digital humans are gaining traction worldwide.
From a small sample of new clients to highlight how a range of businesses are deploying AI-powered digital humans, companies like ClubLinks and Graphlogic are already using UNITH’s technology to enhance customer service by providing interactive digital assistants that can engage with customers in real time. By collecting feedback and analysing trends, these AI-driven solutions offer a deeper understanding of customer behaviour, ultimately improving service delivery.
Moreover, startups like CloneByMe and Talkmaster AI are leveraging digital humans for more specific applications, such as language learning and digital clone interactions.
For businesses aiming to expand into new regions, digital humans offer a scalable and cost-effective way to engage with customers in multiple languages and cultural contexts. By deploying these AI-powered solutions, companies can provide personalised customer service without the need for a significant human workforce, making digital humans an increasingly attractive tool in today’s global marketplace.
For the year ended 30 June 2024, UNITH reported $4.5 million revenue which represented a 12% increase on the previous year.
Users interested in accessing interFace can sign up for a free account here.
Mitch Korver is a Business Writer focused on high-growth companies listed on the ASX in the small and medium cap space.
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