A 2023 McKinsey report shed light on research wherein one company with 5,000 customer service agents saw its issue resolution improve by 14% an hour, time spent reduce by 9%, and requests to speak to a manager decline by 25%—and it’s all thanks to generative AI. According to McKinsey, USD $4.4 trillion of value that
Read More
Cost-cutting is traditionally the vernacular of the private sector where savings ultimately lead to profit but such business acumen is now creeping into the public sector which is catching wind of the reliability and efficiency of digital humans which could soon replace many public servants. This is the nature of digital humans according to artificial
Read More
Artificial intelligence company UNITH (ASX: UNT) has turned heads this morning with the appointment of leading tech innovationist Justin Baird who is best known for his work in senior R&D positions with global players that include Google, Microsoft, Accenture and Dentsu. Now based in Singapore after stints in Silicon Valley and around the world, Baird
Read More
Individuals around the world will soon have more opportunities to win $500 million jackpots with online lottery platform AZBillions to deploy digital humans to its online ticketing platform, powered by artificial intelligence company UNITH (ASX: UNT). The purchase order from Xite Holdings, which wholly-owns and operates AZBillions, which will deploy the digital humans to perform
Read More