A 2023 McKinsey report shed light on research wherein one company with 5,000 customer service agents saw its issue resolution improve by 14% an hour, time spent reduce by 9%, and requests to speak to a manager decline by 25%—and it’s all thanks to generative AI. According to McKinsey, USD $4.4 trillion of value that
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As more businesses around the world seek solutions to address unreliable staff and reduce excess payroll expenses, artificial intelligence company UNITH (ASX: UNT) is solving all of these problems for them, signing its most clients in a single quarter to its Digital Human platform. Driving increased commercial activity has been tech advancements made in the
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Picture this scenario: you’re on hold, hoping to speak with an insurance agent about a policy. It’s been thirty minutes, and it seems like everyone in Australia has chosen this exact moment to make the same call. After finally connecting with someone, they can’t resolve the matter but if you wait another 30 minutes, someone
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In Eastern Europe and Central Asia, a significant portion of the population lives with limited access to healthcare and medication, resulting in higher vulnerability to transmittable diseases. In an effort to make healthcare more accessible to those most at risk, artificial intelligence company UNITH (ASX: UNT) has been engaged by the Alliance for Public Health
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Artificial Intelligence (AI) company UNITH (ASX: UNT) has ticked off a major development milestone in its 2023 Technological Roadmap with the launch of three digital humans that are integrated with GPT technology. The digital humans are available on UNITH’s website for public demonstration and engagement and were built from a scalable module in the tech
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Cost-cutting is traditionally the vernacular of the private sector where savings ultimately lead to profit but such business acumen is now creeping into the public sector which is catching wind of the reliability and efficiency of digital humans which could soon replace many public servants. This is the nature of digital humans according to artificial
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